Warranty/Shipping
Warranty, Returns & Shipping
 Warranty
We stand behind the quality of our handcrafted PDR tools. All tools are guaranteed to be free from defects in materials and workmanship under normal use for one (1) year from the date of delivery.
Defective tools will be repaired or replaced at no cost, including shipping for approved claims.
Questions about warranty? Contact us at (905) 330 6421 or tomas@stanlinertools.com
 Returns & Refunds
Return within 30 days if you’re not satisfied.
Must be new, unused, with original packaging and accessories if applicable.
Original shipping is non-refundable unless the item is defective or we made an error.
Return shipping is your responsibility. If we provide a label, the cost will be deducted from your refund.
Refunds are issued to the original payment method within 5–10 business days after we inspect the returned item.
Items not eligible for return:Â Worn or damaged tools.
 Shipping & Processing
Order Processing: Tools ship within 1–5 business days, excluding holidays and vacations. As a family business, occasional breaks may occur—thank you for your understanding.Â
Tracking: You’ll receive a tracking number via email once your order ships.
Canada: Shipped via UPS Ground . UPS Ground typically delivers in 1-5 business days.
International: We ship to most countries via UPS. Some destinations may be unavailable due to local import restrictions—please check by adding items to your cart and entering your shipping address.
Note: Customers are responsible for any applicable taxes and duties in their country.
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